Thank you for choosing Perfekt Derma Care.
We are committed to providing fast, safe, and reliable delivery of our skincare, haircare, and nutraceutical products across India.
Delivery Coverage
We currently deliver to 24,000+ pin codes across India through our trusted logistics and courier partners.
Order Processing & Delivery Time
Orders are usually processed and dispatched within 24–48 working hours after order confirmation.
Delivery typically takes 2–7 business days, depending on the delivery location.
For major metropolitan cities such as Mumbai, Delhi, Ahmedabad, Bengaluru, Chennai, and Kolkata, delivery may be completed within 2–3 business days.
Delivery timelines may vary during high-demand periods, festivals, remote-area deliveries, or due to unforeseen logistics delays.
Tracking Your Order
Once your order is shipped, a tracking link will be shared via SMS and/or email, allowing you to monitor your shipment in real time.
Delivery Support
If your order is not delivered within 7 business days, please contact our support team with your Order ID at:
Our team will assist you with the latest delivery update.
Undeliverable Pin Codes
In case your delivery location becomes unserviceable after placing the order:
The order will be cancelled
A full refund for prepaid orders will be processed within 48 hours
Shipping Charges
Free shipping on prepaid orders above ₹499
Shipping charges may apply on orders of ₹499 or below
Cash on Delivery (COD) orders (if available) may include an additional convenience fee
Multiple Shipments
If your order includes multiple products, items may be shipped in separate packages to ensure faster delivery.
Each shipment will have its own tracking number.
Address & Order Modifications
To maintain hygiene standards and ensure accurate processing:
Orders cannot be modified once placed
Please ensure your shipping address and PIN code are correct at checkout
Delivery Attempts
Our courier partners will attempt delivery up to three (3) times.
If delivery is unsuccessful, our team will contact you to assist with re-delivery arrangements.
Damaged or Incorrect Product Received?
We’re here to help ❤️
Please refer to our Return & Refund Policy and contact us at:
within 48 hours of delivery, along with clear photos or video proof.
